FAQ
Frequently asked questions
Answers to the most common questions.
How do document templates work?
Open the template, fill in the form, pay, and a ready Word file is generated automatically.
How do I contact a lawyer?
Pick a lawyer from the directory, book an open slot, and a meeting link is generated on confirmation.
Can I try before paying?
Yes — every course has free preview lessons, lawyer profiles are public, and a few templates are free.
Is my data safe?
Everything is encrypted in transit (TLS), passwords are stored with Argon2, and 2FA is supported.
How do I change my plan?
Visit "My subscription" to view your current plan and switch tiers any time.
Can I get a refund?
Yes — until a document is generated or a consultation has started.
How do I download a document I bought?
Open My orders in the dashboard. Delivered orders have a download button; the file is also emailed and, if your Telegram is linked, sent to the chat.
Can I pay with Telegram Stars?
Yes — open the Mini App from inside the bot and tap Buy with Stars on any template or course. Web checkout still uses Click / Payme.
How does the AI application drafter work?
Upload a photo of a fine, summons or contract and our AI prepares a draft response based on Uzbekistan law. Have a verified lawyer review it before sending.
How do I switch languages?
Use the language switcher in the header. Your choice is stored on your account and applies to email, SMS, the Telegram bot and the Mini App.
How do I sign up as a lawyer?
Tap "Become a lawyer" in the header, upload your passport and license, fill in your profile. A moderator approves it within 24 hours.
Where can I see my consultation history?
Open My consultations under the profile menu. Each row links to its transcript and lets you leave a review once completed.
What if I forget my password?
Use "Forgot password" on the sign-in page. You'll get an SMS code; after verifying, set a new password.
How do I manage active sign-ins?
Open Profile → Security to see every device signed in to your account and sign out any that aren't you.